Shopap Mall

Shopap Mall

By Yogardens Agritech Pvt Ltd

Terms of Service

Your Agreement with Shopap Mall

Welcome to Shopap Mall, operated by Yogardens Agritech Pvt Ltd. These Terms of Service govern your use of our platform and services. By using Shopap Mall, you agree to these terms.

Terms at a Glance

User Accounts
Registration requirements, account security, and user responsibilities
Orders & Purchases
Order placement, confirmation, modification, and cancellation policies
Payment Terms
Payment methods, processing, refunds, and billing information
Delivery & Returns
Shipping policies, delivery timelines, and return procedures

Acceptance of Terms

By accessing and using Shopap Mall, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
  • You are at least 18 years old or have parental consent
  • You have the legal capacity to enter into binding agreements
  • You will use the platform in compliance with all applicable laws
  • You understand that these terms constitute a legally binding agreement

Platform Description

What We Provide

  • • Digital marketplace platform connecting buyers and sellers
  • • Secure payment processing and transaction management
  • • Customer support and dispute resolution services
  • • Product discovery and search functionality
  • • Order tracking and delivery coordination

What We Don't Provide

  • • We are not the seller of products (unless explicitly stated)
  • • We do not manufacture or warehouse products
  • • We do not guarantee seller performance or product quality
  • • We are not responsible for seller-customer disputes
  • • We do not provide financial or legal advice

User Responsibilities

As a user of Shopap Mall, you agree to the following responsibilities:
Provide accurate and complete information during registration
Maintain the confidentiality of your account credentials
Use the platform only for lawful purposes
Respect intellectual property rights of others
Not engage in fraudulent or deceptive practices
Comply with all applicable laws and regulations
Report any suspicious activities or security breaches
Not attempt to disrupt or damage the platform

Prohibited Activities

Fraudulent Activities

  • • Creating fake accounts or providing false information
  • • Engaging in money laundering or financial fraud
  • • Using stolen payment methods or unauthorized cards
  • • Manipulating reviews or ratings

Content Violations

  • • Posting illegal, harmful, or offensive content
  • • Infringing on intellectual property rights
  • • Sharing misleading product information
  • • Uploading malicious software or viruses

Platform Misuse

  • • Attempting to hack or disrupt services
  • • Scraping data without authorization
  • • Creating automated accounts or bots
  • • Bypassing security measures

Platform Rights & Policies

Shopap Mall reserves the following rights to maintain platform integrity and user safety:
Modify or discontinue services with reasonable notice
Update terms and conditions as needed
Suspend or terminate accounts for violations
Remove inappropriate content or listings
Set pricing and promotional policies
Implement security measures and access controls
Collect and process data as per Privacy Policy
Enforce intellectual property rights

Payment Terms

Dispute Resolution Process

  1. Step 1: Direct Resolution

    First, attempt to resolve the issue directly with the seller or our customer support team

  2. Step 2: Formal Complaint

    If direct resolution fails, file a formal complaint through our dispute resolution system

  3. Step 3: Mediation

    We will facilitate mediation between parties to reach a mutually acceptable solution

  4. Step 4: Final Decision

    If mediation fails, our team will make a final decision based on platform policies

Limitation of Liability

Shopap Mall serves as an intermediary platform connecting buyers and sellers. Our liability is limited as follows:
  • We are not liable for seller actions, product quality, or delivery issues
  • Our maximum liability is limited to the transaction value or ₹10,000, whichever is lower
  • We are not responsible for indirect, consequential, or punitive damages
  • Force majeure events (natural disasters, government actions, etc.) release us from liability
  • Users must report issues within 30 days of the incident

Account Termination

Grounds for Termination

  • • Violation of these Terms of Service
  • • Fraudulent or illegal activities
  • • Multiple customer complaints or disputes
  • • Failure to pay outstanding amounts
  • • Misuse of platform features
  • • Account inactivity for extended periods

Termination Process

  • • Warning notice for minor violations
  • • Temporary suspension for serious breaches
  • • Permanent termination for severe violations
  • • Data retention as per Privacy Policy
  • • Outstanding obligations remain binding
  • • Right to appeal termination decisions

Governing Law & Jurisdiction

These Terms of Service are governed by the laws of India. Any disputes arising from the use of our platform will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

Contact Information

Legal & Compliance

hello@shopap.tech
+91 9353 664 752

Registered Office

Yogardens Agritech Pvt Ltd
Yogardens,1117, 1st floor, AECS Layout - A Block, Hal Layout, Singasandra, Bengaluru, Karnataka 560068
India

Updates to Terms

We may update these Terms of Service from time to time. When we make significant changes, we will notify you through:
  • • Email notification to registered users
  • • Prominent notice on our platform
  • • Updated "Last Modified" date
  • • In-app notifications for major changes
Continued use of our services after any changes constitutes acceptance of the new terms.
These Terms of Service constitute a legally binding agreement between you and Yogardens Agritech Pvt Ltd. Thank you for choosing Shopap Mall.