Shipping & Delivery Policy
Hyperlocal Delivery for Your Community
Experience fast, local delivery from sellers within 50km of your location. Our hyperlocal marketplace connects you with nearby businesses for quicker delivery and community support.
All sellers are located within 50km of your delivery location, ensuring faster delivery times and supporting local businesses in your community.
Estimated Delivery Timelines
Within City
1-2 business days
Subject to seller processing timeWithin State
2-4 business days
Depending on distance and availabilityOther States
3-7 business days
Based on logistics partner availabilityRemote Areas
5-10 business days
Additional charges may apply* Actual delivery times are set by individual sellers and may vary. Many sellers offer same-day or next-day delivery.
Why Hyperlocal Works Better
Faster Delivery
Local sellers can deliver within hours or same dayReduced Carbon Footprint
Shorter delivery distances mean eco-friendly shoppingDirect Communication
Easy contact with local sellers for queriesCommunity Trust
Supporting local businesses in your areaDelivery Options
Seller Delivery
Direct delivery by local sellers- Delivery by local sellers within 50km radius
- Delivery timeline set by individual sellers
- Delivery charges as per seller rates
- Direct coordination with seller for delivery
- Faster delivery due to local proximity
- Often same-day or next-day delivery available
Available for all local sellers
Shopap Delivery
Professional delivery service by Shopap- Available for participating sellers
- Standardized delivery process
- Real-time order tracking
- Professional delivery personnel
- Insurance coverage included
- Contactless delivery options
Subject to seller participation
How Delivery Works
Order Placement
Place order with sellers within 50km of your locationSeller Confirmation
Seller confirms order and provides delivery timelinePreparation
Seller prepares your order for deliveryDelivery Dispatch
Order dispatched via seller or Shopap deliveryDelivery Completion
Order delivered to your doorstep with confirmation
Seller-Defined Delivery Terms
Custom Delivery Timelines
- Each seller sets their own delivery timeline
- Timelines displayed on product and store pages
- Can range from same-day to several days
- Based on seller's processing capacity
- May offer express delivery options
Delivery Charges
- Charges determined by individual sellers
- Clearly displayed at checkout
- May vary based on distance and order value
- Many sellers offer free delivery thresholds
- Express delivery may have additional charges
Delivery Coverage
50km Radius Coverage
All sellers on our platform are located within 50km of your delivery address, ensuring:
✓ Faster Delivery
✓ Lower Costs
✓ Local Support
✓ Fresh Products
Important Information
- Delivery timelines are estimates and may vary due to unforeseen circumstances
- During festivals or peak seasons, delivery may take longer than usual
- Sellers will contact you directly for delivery coordination
- Age verification may be required for certain products
- We do not deliver to PO Box addresses
- For perishable items, ensure someone is available to receive the order
- Delivery attempts will be made 2-3 times before returning to seller
- Contact the seller directly for any delivery-related queries
Need Help with Delivery?
For delivery-related queries, contact our support team or reach out to the seller directly:
Email: hello@shopap.tech
Phone: +91 9353 664 752
Thank you for supporting local businesses through Shopap Mall. We're committed to connecting you with your community for faster, more sustainable shopping.