Shopap Mall

Shopap Mall

By Yogardens Agritech Pvt Ltd

Privacy Policy

Your Privacy, Our Commitment

At Shopap Mall, operated by Yogardens Agritech Pvt Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Privacy at a Glance

Secure Data Handling
Your data is encrypted and stored securely
User Control
You control your data and privacy settings
Transparent Practices
Clear information about data usage

Information We Collect

Personal Information

  • • Name, email address, phone number
  • • Delivery address and billing information
  • • Date of birth and gender (optional)
  • • Profile picture (optional)

Transaction Data

  • • Purchase history and order details
  • • Payment information (securely processed)
  • • Product reviews and ratings
  • • Shopping cart and wishlist data

Technical Information

  • • Device type, browser, and operating system
  • • IP address and location data
  • • Website usage patterns and analytics
  • • Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

Processing orders, managing deliveries, and providing customer support

Account Management

Creating and maintaining your account, personalizing your experience

Security & Fraud Prevention

Protecting against fraudulent activities and ensuring platform security

Communication

Sending order updates, promotional offers, and important notifications

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
  • With verified sellers to fulfill your orders and provide customer service
  • With payment processors to handle transactions securely
  • With delivery partners to ensure timely product delivery
  • With service providers who assist in platform operations (under strict confidentiality agreements)
  • When required by law or to protect our legal rights
  • In case of business transfers (with prior notice to users)

Your Privacy Rights

Access Your Data
Request a copy of all personal data we hold about you
Rectify Information
Update or correct any inaccurate personal information
Delete Your Data
Request deletion of your personal data (subject to legal requirements)
Data Portability
Receive your data in a structured, machine-readable format
Withdraw Consent
Withdraw consent for data processing where applicable
Lodge Complaints
File complaints with relevant data protection authorities

Security Measures

We implement comprehensive security measures to protect your personal information:
End-to-end encryption for all data transmission
Secure payment processing through certified gateways
Regular security audits and vulnerability assessments
Access controls and employee training on data protection
Secure data storage with regular backups
Compliance with industry-standard security protocols

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Here are the types of cookies we use:
Essential Cookies
Required for basic website functionality and security
Analytics Cookies
Help us understand how users interact with our platform
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness
Preference Cookies
Remember your settings and preferences for better experience
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Retention

  1. Account Data

    Retained as long as your account is active or as needed to provide services

  2. Transaction Records

    Kept for 7 years for accounting, tax, and legal compliance purposes

  3. Analytics Data

    Aggregated data retained for business intelligence (anonymized after 2 years)

Contact Us

Privacy Officer

hello@shopap.tech
+91 9353 664 752

Registered Office

Yogardens Agritech Pvt Ltd
Yogardens,1117, 1st floor, AECS Layout - A Block, Hal Layout, Singasandra, Bengaluru, Karnataka 560068
India

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:
  • • Notify you via email or prominent notice on our platform
  • • Update the "Last Modified" date at the top of this policy
  • • Provide a summary of key changes when applicable
  • • Give you the opportunity to review and accept new terms
This Privacy Policy is part of our Terms of Service and constitutes a legally binding agreement between you and Yogardens Agritech Pvt Ltd.